Employee management and customer service in the retail industry

kod QR

Employee management and customer service in the retail industry

Pokaż inne wersje (1)

Zapisane w:

Opis bibliograficzny
1. autor:	Heil, Gary
Format:	Sách
Język:	Undetermined
Wydane:	Wiley 2006
Hasła przedmiotowe:	Quản lý nhân sự;
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Podobne zapisy

Employee management and customer service in the retail industry
od: Heil, Gary
Wydane: (2006)

A Study of Employee''s Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group : Graduation thesis - Department of business administration
od: Nguyen, Ngoc Nam
Wydane: (2017)

Managing Employee Turnover
od: Allen, David G
Wydane: (2012)

Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic
od: Tran, Thien Vu, i wsp.
Wydane: (2025)

Retailing management
od: Levy, Michael
Wydane: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
od: Kim, Wansoo.

Service management : the new paradigm in retailing
od: Kandampully, Jay, i wsp.
Wydane: (2015)

The customers’ perception of privacy in the retail industry when adopting digital transformation
od: Huynh, Phuong Nguyen Hong, i wsp.
Wydane: (2025)

Retailing management
od: Levy, Michael
Wydane: (2004)

Hospitality employee management and supervision :
od: Sommerville, Kerry L.
Wydane: (2008)

Research on customer experience and customer loyalty in E-retailing
od: Ngo, Thi Khue Thu, i wsp.
Wydane: (2024)

THE FACTORS INFLUENCING CUSTOMER SATISFACTION WITH RETAIL BANKING SERVICES AT COMMERCIAL BANKS IN CAN THO CITY
Wydane: (2026)

Recruiting, retaining, and promoting culturally different employees
od: Laroche, Lionel
Wydane: (2007)

Employees first, customers second
od: Nayar, Vineet

Customer service :
od: Lucas, Robert W.
Wydane: (2005)

Customer service :
od: Lucas, Robert W.
Wydane: (2005)

Managing employee relations in the hotel and catering industry /
od: Lucas, Rosemary E.
Wydane: (1995)

Dismissing an employee : expert solutions to everyday challenges
Wydane: (2007)

Positive Management: Increasing Employee Productivity
od: Walters, Jack H
Wydane: (2010)

CUSTOMER-BASED BRAND EQUITY OF RETAIL BANKS IN VIETNAM
od: Vũ, Minh Tú
Wydane: (2023)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
od: Minh-Duc, Le, i wsp.
Wydane: (2023)

Dazzling your customers through service
od: Byham, William C
Wydane: (1997)

Japanese retail industry after the bubble economy : Development of the 100-yen shops
od: Rahman, Md. Arifur
Wydane: (2022)

The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /
od: Kim, Hyun Jeong.

Hiring success : the art and science of staffing assessment and employee selection
od: Hunt, Steven T
Wydane: (2007)

Winning at retail
od: Ander, Willard N
Wydane: (2013)

Developing Employee Talent to Perform
od: Kim, Warren
Wydane: (2009)

A Study of Employee's Job Satisfaction at Retail Shopping Chain of Saigon Traiding Group :Graduation thesis - Department of business administration
od: Nguyen, Ngoc Nam
Wydane: (2017)

Retailing management :
od: Pradhan, Swapna
Wydane: (2004)

Retail management :
od: Berman, Barry
Wydane: (2018)

Retail management :
od: Berman, Barry
Wydane: (2004)

Managing Retailing
od: Sinha, Piyush Kumar
Wydane: (2007)

Retail management
od: Berman, Barry

Retailing management
od: Levy, Michael
Wydane: (2019)

Retailing management /
od: Davidson, William R.
Wydane: (1988)

Expanding Customer Service as a Profit Center
od: Reider, Rob
Wydane: (2012)

Developing Skilled Labour: An Analysis of The Major Factors Which Enable and Hinder Employee Training in Contruction Companies in VietNam : Doctor Thesis - Major: Business Administration
od: Huỳnh, Quang Minh
Wydane: (2016)

Human resource management
od: Dessler, Gary
Wydane: (2017)

The structure of the Japanese retail and distribution industry
Wydane: (1981)

Customer service for hospitality and tourism
od: Hudson, Louise
Wydane: (2013)