Customer service

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Customer service

Hiển thị phiên bản (3) khác

Đã lưu trong:

Sonraí Bibleagrafaíochta
Príomhúdar:	Lucas, Robert W.
Formáid:	Leabhar
Teanga:	Undetermined
Foilsithe:	New York McGraw - Hill 2005
Ábhair:	Customer services,Customer satisfaction,Industrial management,Marketing,Total quality management Quality control
Clibeanna:	Cuir Clib Leis Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Míreanna Comhchosúla

Customer service secrets
le: Economy, Peter
Foilsithe: (2004)

Customer-focused quality :
le: Hinton, Tom
Foilsithe: (1994)

Marketing management for small and medium enterprises: About customers: Gathering information on purchasing processes and trends
le: Business School of the National Economics Univ. of Hanoi
Foilsithe: (2001)

Quản trị marketing trong các doanh nghiệp vừa và nhỏ: Thu thập thông tin về quá trình và xu hướng mua hàng của khách hàng
le: Viện Quản trị kinh doanh
Foilsithe: (2001)

Creating value for customers :
le: Band, William A.
Foilsithe: (1991)

Customer service :
le: Timm, Paul R.
Foilsithe: (2005)

Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
le: Clemes, Michael D.

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
le: Gazzoli, Gabriel.

Customer service :
le: Lucas, Robert W.
Foilsithe: (2005)

Customer service :
le: Lucas, Robert W.
Foilsithe: (2005)

Marketing management for small and medium enterprises: About customers: Gathering information
le: Business School of the National Economics Univ. of Hanoi
Foilsithe: (2001)

Your customer rules!
le: Price, Bill
Foilsithe: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
le: Price, Bill, 1950-
Foilsithe: (2015)

Customer service : building successful skills for the twenty-first century /
le: Lucas, Robert W.
Foilsithe: (2005)

Xây dựng chỉ tiêu, đánh giá hiệu quả hàng công nghiệp chủ lực, công nghiệp xuất khẩu chủ lực :
le: Lê, Minh Tâm
Foilsithe: (2004)

Thinking about quality :
le: Dobyns, Lloyd
Foilsithe: (1994)

Revolutionize your customer experience
le: Shaw, Colin
Foilsithe: (2005)

The service profit chain :
le: Heskett, James L.
Foilsithe: (1997)

Relationship marketing
le: Shajahan, S.
Foilsithe: (2004)

Uncommon service : how to win by putting customers at the core of your business /
le: Frei, Frances.
Foilsithe: (2012)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
le: Kim, Wansoo.

Giáo trình quản lý chất lượng trong các tổ chức
le: Nguyễn, Đình Phan
Foilsithe: (2005)

Giáo trình quản lý chất lượng trong các tổ chức
le: Nguyễn, Đình Phan
Foilsithe: (2005)

How to make money with ISO 9000: A guide to profitable quality management
le: James Highlands
Foilsithe: (1999)

Bảy công cụ quản lý chất lượng
le: Đặng, Đình Cung
Foilsithe: (2002)

Implementing quality:
le: Basu, Ron
Foilsithe: (2004)

印刷業のTQC基本知識
le: 岩野行雄（いわの　ゆきお）
Foilsithe: (1983)

Services marketing management a strategic perspective
le: Kasper, Hans.
Foilsithe: (2006)

Contrôle de la qualité: MSP analyse des performances contrôle de réception
le: Luan Jaupi
Foilsithe: (2002)

Service innovation /
Foilsithe: (2016)

Customer service
le: Lucas, Robert W
Foilsithe: (2005)

Total customer service :
le: Davidow, William H.
Foilsithe: (1989)

Customer-driven project management: Building quality into project processes
le: Bruce T. Barkley
Foilsithe: (2001)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
le: Price, Bill
Foilsithe: (2015)

The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions
le: Kenyon, George N, et al.
Foilsithe: (2015)

Hotel overbooking : The effect of overcompensation on customers' reactions to denied service /
le: Noone, Breffni M.

Rath & Strong's workout for Six Sigma pocket guide : how to use GE's powerful tool to prepare for, reenergize, complement, or enhance a Six Sigma program.
Foilsithe: (2005)

Services marketing
le: Zeithaml, Valarie A.
Foilsithe: (2006)

TQM và ISO 9000 dưới dạng sơ đồ
le: Nguyễn Quang Toản
Foilsithe: (1998)

Phòng ngừa khuyết tật trong sản xuất bằng các công cụ thống kê
le: Bùi, Nguyên Hùng
Foilsithe: (2000)