The service profit chain : How leading companies link profit and growth to loyalty, statisfaction, and value
Đã lưu trong:
| Príomhúdar: | Heskett, James L. |
|---|---|
| Formáid: | Leabhar |
| Teanga: | Undetermined |
| Foilsithe: |
New York
The Free Press
1997
|
| Ábhair: | |
| Clibeanna: |
Cuir Clib Leis
Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!
|
| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
Míreanna Comhchosúla
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