The service profit chain : How leading companies link profit and growth to loyalty, statisfaction, and value
Gorde:
| Egile nagusia: | Heskett, James L. |
|---|---|
| Formatua: | Liburua |
| Hizkuntza: | Undetermined |
| Argitaratua: |
New York
The Free Press
1997
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| Gaiak: | |
| Etiketak: |
Etiketa erantsi
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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