Achieving service excellence : Maximizing enterprise performance through innovation and technology /
Đã lưu trong:
| 主要作者: | Chang, C. M. (Ching Ming), 1935- |
|---|---|
| 格式: | Sách giấy |
| 語言: | English |
| 出版: |
New York, NY. :
Business Expert Press ,
2014.
|
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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