Achieving service excellence : Maximizing enterprise performance through innovation and technology /

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Achieving service excellence : Maximizing enterprise performance through innovation and technology /

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Bibliografiske detaljer
Hovedforfatter:	Chang, C. M. (Ching Ming), 1935-
Format:	Sách giấy
Sprog:	English
Udgivet:	New York, NY. : Business Expert Press , 2014.
Fag:	Service industries.
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

Lignende værker

Achieving Service Excellence
af: Chang, C. M
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Managing Quality Service in Hospitality How Organizations Achieve Excellence in the Guest Experience
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Managing quality service in hospitality : how organizations achieve excellence in the guest experience
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Service innovation /
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Services marketing /
af: Kurtz, David L., 1941-
Udgivet: (1998)

Sustainability through Service
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Services marketing /
af: Zeithaml, Valarie A.
Udgivet: (1996)

Service management and marketing
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Udgivet: (2015)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2000)

Interactive services marketing /
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Udgivet: (2008)

Financial services regulation in the Middle East
af: Ross, Timothy
Udgivet: (2008)

The new service society
af: Lewis, Russell
Udgivet: (1973)

Services marketing
af: Zeithaml, Valarie A.
Udgivet: (2006)

Service management: Operations, strategy, and information technology
af: James A. Fitzsimmons
Udgivet: (2001)

Managing quality service in hospitality : How organizations achieve experience
af: Ford, Robert C
Udgivet: (2012)

International trade in services and domestic regulations
af: Delimatsis, Panagiotis
Udgivet: (2007)

Financial services regulation in Asia Pacific
af: Halper, Andrew
Udgivet: (2008)

Managerial economics for the service industries /
af: Bowers, Philip H.
Udgivet: (1994)

Customer service excellence :
af: Weingand, Darlene E.
Udgivet: (1997)

Barriers to U.S. service trade in Japan
af: Alexander, Arthur J.
Udgivet: (1984)

Uncommon service
af: Frei, Frances

Services marketing :
af: Hoffman, K. Douglas
Udgivet: (2006)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2000)

Contemporary services marketing management : a reader /
Udgivet: (1997)

Principles of services marketing
af: Palmer, Adrian
Udgivet: (2005)

Services marketing in Asia
Udgivet: (2005)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2006)

Services marketing management a strategic perspective
af: Kasper, Hans.
Udgivet: (2006)

Service Systems Science
af: Kijima, Kyoichi
Udgivet: (2015)

Marketing plans for services : a complete guide
af: McDonald, Malcolm, et al.
Udgivet: (2015)

Essays on the service industry and social security in Japan
af: Emi, Koichi
Udgivet: (1978)

Beginning Excel Services /
af: Asnash Liviu
Udgivet: (2007)

Uncommon service : how to win by putting customers at the core of your business /
af: Frei, Frances.
Udgivet: (2012)

Integrating service strategy in the manufacturing company /
af: Mathe, Hervé.
Udgivet: (1993)

Impact of Digital Transformation on the Performance of Accounting Service Enterprises
af: Tran, Thi My Chau
Udgivet: (2025)

Services trade and development :
Udgivet: (2007)

The world of superservice : creating profit through a passion for customer service /
af: Irons, Ken.
Udgivet: (1997)

Professional services marketing
af: Schultz, Mike
Udgivet: (2013)

The handbook of service industries
Udgivet: (2007)

Global competitiveness of the U.S. computer software and service industries
Udgivet: (1995)