Service management :

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Service management : Operations, strategy, and information technology

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Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the mar...

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Bibliografiske detaljer
Hovedforfatter:	Fitzsimmons, James A.
Format:	Bog
Sprog:	Undetermined
Udgivet:	Boston McGraw-Hill 2008
Fag:	Service industries,Công nghiệp dịch vụ Management,Quản trị
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Lignende værker

Service management :
af: Fitzsimmons, James A.
Udgivet: (2008)

Service management: Operations, strategy, and information technology
af: James A. Fitzsimmons
Udgivet: (2001)

Services marketing
af: Bateson, John E. G
Udgivet: (2011)

Services marketing
af: Fisk, Raymond P
Udgivet: (2014)

Service Management: Operations, Strategy, Information Technology /
af: Fitzsimmons James A
Udgivet: (2010)

Services marketing : Integrating customer focus across the firm
af: Zeithaml, Valarie A
Udgivet: (2016)

The handbook of service industries
Udgivet: (2007)

Contemporary services marketing management : a reader /
Udgivet: (1997)

Services marketing :
af: Lovelock, Christopher
Udgivet: (2011)

Essentials of services marketing
af: Wirtz, Jochen
Udgivet: (2012)

Services marketing management a strategic perspective
af: Kasper, Hans.
Udgivet: (2006)

The service industries :
af: Channon, Derek French
Udgivet: (1978)

Services marketing :
af: Zeithaml, Valarie A.
Udgivet: (2006)

Services marketing management : an international perspective /
af: Kasper, Hans.
Udgivet: (1999)

Bank management & financial services
af: Rose, Peter S.
Udgivet: (2013)

Professional services marketing :
af: Schultz, Mike
Udgivet: (2013)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2008)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2000)

Service management and marketing
af: Grönroos, Christian
Udgivet: (2015)

Đánh giá khả năng tham gia của hộ gia đình vào các hoạt động dịch vụ du lịch vườn sinh thái ở thành phố Cần Thơ :
af: Đỗ, Thiện Toàn
Udgivet: (2016)

Giải pháp phát triển du lịch nông thôn tỉnh An Giang đến năm 2020 :
af: Quách, Văn Hiền
Udgivet: (2016)

Kinh tế du lịch :
af: Võ, Hồng Phượng
Udgivet: (2015)

Fabled service :
af: Sanders, Betsy
Udgivet: (1995)

Remarkable service
Udgivet: (2014)

Services marketing
af: Lovelock, Christopher H
Udgivet: (2015)

Marketing financial services
af: Estelami, Hooman
Udgivet: (2012)

Service innovation /
Udgivet: (2016)

Perfect phrases for customer service :
af: Bacal, Robert
Udgivet: (2005)

Des approches innovantes au service du developpment agricole :
Udgivet: (2002)

Integrating service strategy in the manufacturing company /
af: Mathe, Hervé.
Udgivet: (1993)

Mining Amazon web services :
af: Mueller, John
Udgivet: (2004)

Mining Amazon web services :
af: Mueller, John
Udgivet: (2004)

Service Management: Operations, strategy, information technology
af: Fitzsimmons, James A
Udgivet: (2011)

Food and beverage management
af: Davis, Bernard
Udgivet: (2018)

Customer service
af: Lucas, Robert W
Udgivet: (2005)

Foodservice management fundamentals
af: Reynolds, Dennis
Udgivet: (2013)

Industrial safety and health for administrative services
af: Reese, Charles D
Udgivet: (2009)

Services marketing /
af: Zeithaml, Valarie A.
Udgivet: (1996)

Survival skills in financial services :
af: Lowenthal, Julian
Udgivet: (2002)

Management of human service programs
af: Lewis, Judith A.
Udgivet: (2007)