101 ways to improve customer service :

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101 ways to improve customer service : Training, tools, tips, and techniques

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101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimatel...

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书目详细资料
主要作者:	Ukens, Lorraine L.
格式:	图书
语言:	Undetermined
出版:	Hoboken, N.J. John Wiley & Sons Inc. 2007
主题:	Customer services,Employees Training of
标签:	添加标签没有标签, 成为第一个标记此记录!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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