Communicating With Customers

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Communicating With Customers Learner's Guide

First impressions, Reading nonverbal messages, Know your customers, Know your company...

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Awdur Corfforaethol:	Agency for Instructional Technology,South-Western Educational Publishing
Awduron Eraill:	Agency for Instructional Technology and South-Western Educational Publishing
Iaith:	Undetermined English
Cyhoeddwyd:	Cincinnati, Ohio South-Western
Pynciau:	Customer services; Customer relations; Business communication
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

Eitemau Tebyg

Customer service :
gan: Timm, Paul R.
Cyhoeddwyd: (2005)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
gan: Thompson, Harvey
Cyhoeddwyd: (2000)

Customer experience for dummies
gan: Barnes, Roy A.
Cyhoeddwyd: (2015)

Your customer rules!
gan: Price, Bill
Cyhoeddwyd: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-
Cyhoeddwyd: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
gan: Fragasso Phil
Cyhoeddwyd: (2008)

Revolutionize your customer experience
gan: Shaw, Colin
Cyhoeddwyd: (2005)

Customer experience for dummies /
gan: Barnes, Roy A.,, et al.
Cyhoeddwyd: (2015)

The customer-centered enterprise :
gan: Thompson, Harvey
Cyhoeddwyd: (2000)

Total customer service :
gan: Davidow, William H.
Cyhoeddwyd: (1989)

Customer service : building successful skills for the twenty-first century /
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Uncommon service : how to win by putting customers at the core of your business /
gan: Frei, Frances.
Cyhoeddwyd: (2012)

Mastering data mining :
gan: Berry, Michael J. A.
Cyhoeddwyd: (2000)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
gan: Price, Bill
Cyhoeddwyd: (2015)

Creating value for customers :
gan: Band, William A.
Cyhoeddwyd: (1991)

Customer relationship management /
gan: Anderson, Kristin, 1962-
Cyhoeddwyd: (2002)

Uncommon service
gan: Frei, Frances

Care packages for your customers :
gan: Glanz, Barbara A.
Cyhoeddwyd: (2007)

Putting customers first: Standards for serving the american poeple
Cyhoeddwyd: (1994)

Incredible customer service :
gan: Freemantle, David
Cyhoeddwyd: (1993)

101 ways to improve customer service :
gan: Ukens, Lorraine L.
Cyhoeddwyd: (2007)

101 ways to improve customer service :
gan: Ukens, Lorraine L.
Cyhoeddwyd: (2007)

Customer-focused quality :
gan: Hinton, Tom
Cyhoeddwyd: (1994)

Customer Relationship Management : Concept, Strategy, and Tools
gan: Kumar, V, et al.
Cyhoeddwyd: (2015)

The Service Advantage: How to Identify and Fulfill Customer Needs /
gan: Albert Karl
Cyhoeddwyd: (1990)

Perfect phrases for customer service :
gan: Bacal, Robert
Cyhoeddwyd: (2005)

Customer relationship marketing
gan: Stone, Merlin
Cyhoeddwyd: (2000)

Customer's new voice
gan: McKean, John
Cyhoeddwyd: (2015)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
gan: McKean, John, 1956-
Cyhoeddwyd: (2015)

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership /
gan: Jaffe Joseph
Cyhoeddwyd: (2007)

Care packages for your customers :
gan: Glanz, Barbara A.
Cyhoeddwyd: (2007)

Customer service
gan: Lucas, Robert W
Cyhoeddwyd: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
gan: Kim, Wansoo.

Customer service
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

The Community Manager's Playbook: How to Build Brand Awareness and Customer Engagement
gan: Perkins, Lauren
Cyhoeddwyd: (2015)

Customer service secrets
gan: Economy, Peter
Cyhoeddwyd: (2004)

Implementing CRM : from technology to knowledge
gan: Finnegan, David Jesse
Cyhoeddwyd: (2007)

Unselling : the new customer experience /
gan: Stratten, Scott.
Cyhoeddwyd: (2014)

Complaint Management and Channel Choice: An Analysis of Customer Perceptions
gan: Garding, Stefan, et al.
Cyhoeddwyd: (2015)

Marketing management for small and medium enterprises: About customers: Gathering information
gan: Business School of the National Economics Univ. of Hanoi
Cyhoeddwyd: (2001)