Communicating With Customers

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Communicating With Customers Learner's Guide

First impressions, Reading nonverbal messages, Know your customers, Know your company...

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Xehetasun bibliografikoak
Erakunde egilea:	Agency for Instructional Technology,South-Western Educational Publishing
Beste egile batzuk:	Agency for Instructional Technology and South-Western Educational Publishing
Hizkuntza:	Undetermined English
Argitaratua:	Cincinnati, Ohio South-Western
Gaiak:	Customer services; Customer relations; Business communication
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

Antzeko izenburuak

Customer service :
nork: Timm, Paul R.
Argitaratua: (2005)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
nork: Thompson, Harvey
Argitaratua: (2000)

Customer experience for dummies
nork: Barnes, Roy A.
Argitaratua: (2015)

Your customer rules!
nork: Price, Bill
Argitaratua: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
nork: Price, Bill, 1950-
Argitaratua: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
nork: Fragasso Phil
Argitaratua: (2008)

Revolutionize your customer experience
nork: Shaw, Colin
Argitaratua: (2005)

Customer experience for dummies /
nork: Barnes, Roy A.,, et al.
Argitaratua: (2015)

The customer-centered enterprise :
nork: Thompson, Harvey
Argitaratua: (2000)

Total customer service :
nork: Davidow, William H.
Argitaratua: (1989)

Customer service : building successful skills for the twenty-first century /
nork: Lucas, Robert W.
Argitaratua: (2005)

Uncommon service : how to win by putting customers at the core of your business /
nork: Frei, Frances.
Argitaratua: (2012)

Mastering data mining :
nork: Berry, Michael J. A.
Argitaratua: (2000)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
nork: Price, Bill
Argitaratua: (2015)

Creating value for customers :
nork: Band, William A.
Argitaratua: (1991)

Customer relationship management /
nork: Anderson, Kristin, 1962-
Argitaratua: (2002)

Uncommon service
nork: Frei, Frances

Care packages for your customers :
nork: Glanz, Barbara A.
Argitaratua: (2007)

Putting customers first: Standards for serving the american poeple
Argitaratua: (1994)

Incredible customer service :
nork: Freemantle, David
Argitaratua: (1993)

101 ways to improve customer service :
nork: Ukens, Lorraine L.
Argitaratua: (2007)

101 ways to improve customer service :
nork: Ukens, Lorraine L.
Argitaratua: (2007)

Customer-focused quality :
nork: Hinton, Tom
Argitaratua: (1994)

Customer Relationship Management : Concept, Strategy, and Tools
nork: Kumar, V, et al.
Argitaratua: (2015)

The Service Advantage: How to Identify and Fulfill Customer Needs /
nork: Albert Karl
Argitaratua: (1990)

Perfect phrases for customer service :
nork: Bacal, Robert
Argitaratua: (2005)

Customer relationship marketing
nork: Stone, Merlin
Argitaratua: (2000)

Customer's new voice
nork: McKean, John
Argitaratua: (2015)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
nork: McKean, John, 1956-
Argitaratua: (2015)

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership /
nork: Jaffe Joseph
Argitaratua: (2007)

Care packages for your customers :
nork: Glanz, Barbara A.
Argitaratua: (2007)

Customer service
nork: Lucas, Robert W
Argitaratua: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
nork: Kim, Wansoo.

Customer service
nork: Lucas, Robert W.
Argitaratua: (2005)

The Community Manager's Playbook: How to Build Brand Awareness and Customer Engagement
nork: Perkins, Lauren
Argitaratua: (2015)

Customer service secrets
nork: Economy, Peter
Argitaratua: (2004)

Implementing CRM : from technology to knowledge
nork: Finnegan, David Jesse
Argitaratua: (2007)

Unselling : the new customer experience /
nork: Stratten, Scott.
Argitaratua: (2014)

Complaint Management and Channel Choice: An Analysis of Customer Perceptions
nork: Garding, Stefan, et al.
Argitaratua: (2015)

Marketing management for small and medium enterprises: About customers: Gathering information
nork: Business School of the National Economics Univ. of Hanoi
Argitaratua: (2001)