Communicating With Customers

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Communicating With Customers Learner's Guide

First impressions, Reading nonverbal messages, Know your customers, Know your company...

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Bibliografiske detaljer
Institution som forfatter:	Agency for Instructional Technology,South-Western Educational Publishing
Andre forfattere:	Agency for Instructional Technology and South-Western Educational Publishing
Sprog:	Undetermined English
Udgivet:	Cincinnati, Ohio South-Western
Fag:	Customer services; Customer relations; Business communication
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

Lignende værker

Customer service :
af: Timm, Paul R.
Udgivet: (2005)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
af: Thompson, Harvey
Udgivet: (2000)

Customer experience for dummies
af: Barnes, Roy A.
Udgivet: (2015)

Your customer rules!
af: Price, Bill
Udgivet: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
af: Price, Bill, 1950-
Udgivet: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
af: Fragasso Phil
Udgivet: (2008)

Revolutionize your customer experience
af: Shaw, Colin
Udgivet: (2005)

Customer experience for dummies /
af: Barnes, Roy A.,, et al.
Udgivet: (2015)

The customer-centered enterprise :
af: Thompson, Harvey
Udgivet: (2000)

Total customer service :
af: Davidow, William H.
Udgivet: (1989)

Customer service : building successful skills for the twenty-first century /
af: Lucas, Robert W.
Udgivet: (2005)

Uncommon service : how to win by putting customers at the core of your business /
af: Frei, Frances.
Udgivet: (2012)

Mastering data mining :
af: Berry, Michael J. A.
Udgivet: (2000)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
af: Price, Bill
Udgivet: (2015)

Creating value for customers :
af: Band, William A.
Udgivet: (1991)

Customer relationship management /
af: Anderson, Kristin, 1962-
Udgivet: (2002)

Uncommon service
af: Frei, Frances

Care packages for your customers :
af: Glanz, Barbara A.
Udgivet: (2007)

Putting customers first: Standards for serving the american poeple
Udgivet: (1994)

Incredible customer service :
af: Freemantle, David
Udgivet: (1993)

101 ways to improve customer service :
af: Ukens, Lorraine L.
Udgivet: (2007)

101 ways to improve customer service :
af: Ukens, Lorraine L.
Udgivet: (2007)

Customer-focused quality :
af: Hinton, Tom
Udgivet: (1994)

Customer Relationship Management : Concept, Strategy, and Tools
af: Kumar, V, et al.
Udgivet: (2015)

The Service Advantage: How to Identify and Fulfill Customer Needs /
af: Albert Karl
Udgivet: (1990)

Perfect phrases for customer service :
af: Bacal, Robert
Udgivet: (2005)

Customer relationship marketing
af: Stone, Merlin
Udgivet: (2000)

Customer's new voice
af: McKean, John
Udgivet: (2015)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
af: McKean, John, 1956-
Udgivet: (2015)

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership /
af: Jaffe Joseph
Udgivet: (2007)

Care packages for your customers :
af: Glanz, Barbara A.
Udgivet: (2007)

Customer service
af: Lucas, Robert W
Udgivet: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
af: Kim, Wansoo.

Customer service
af: Lucas, Robert W.
Udgivet: (2005)

The Community Manager's Playbook: How to Build Brand Awareness and Customer Engagement
af: Perkins, Lauren
Udgivet: (2015)

Customer service secrets
af: Economy, Peter
Udgivet: (2004)

Implementing CRM : from technology to knowledge
af: Finnegan, David Jesse
Udgivet: (2007)

Unselling : the new customer experience /
af: Stratten, Scott.
Udgivet: (2014)

Complaint Management and Channel Choice: An Analysis of Customer Perceptions
af: Garding, Stefan, et al.
Udgivet: (2015)

Marketing management for small and medium enterprises: About customers: Gathering information
af: Business School of the National Economics Univ. of Hanoi
Udgivet: (2001)