Communicating With Customers

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Communicating With Customers Learner's Guide

First impressions, Reading nonverbal messages, Know your customers, Know your company...

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή:	Agency for Instructional Technology,South-Western Educational Publishing
Άλλοι συγγραφείς:	Agency for Instructional Technology and South-Western Educational Publishing
Γλώσσα:	Undetermined English
Έκδοση:	Cincinnati, Ohio South-Western
Θέματα:	Customer services; Customer relations; Business communication
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

Παρόμοια τεκμήρια

Customer service :
ανά: Timm, Paul R.
Έκδοση: (2005)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
ανά: Thompson, Harvey
Έκδοση: (2000)

Customer experience for dummies
ανά: Barnes, Roy A.
Έκδοση: (2015)

Your customer rules!
ανά: Price, Bill
Έκδοση: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
ανά: Price, Bill, 1950-
Έκδοση: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
ανά: Fragasso Phil
Έκδοση: (2008)

Revolutionize your customer experience
ανά: Shaw, Colin
Έκδοση: (2005)

Customer experience for dummies /
ανά: Barnes, Roy A.,, κ.ά.
Έκδοση: (2015)

The customer-centered enterprise :
ανά: Thompson, Harvey
Έκδοση: (2000)

Total customer service :
ανά: Davidow, William H.
Έκδοση: (1989)

Customer service : building successful skills for the twenty-first century /
ανά: Lucas, Robert W.
Έκδοση: (2005)

Uncommon service : how to win by putting customers at the core of your business /
ανά: Frei, Frances.
Έκδοση: (2012)

Mastering data mining :
ανά: Berry, Michael J. A.
Έκδοση: (2000)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
ανά: Price, Bill
Έκδοση: (2015)

Creating value for customers :
ανά: Band, William A.
Έκδοση: (1991)

Customer relationship management /
ανά: Anderson, Kristin, 1962-
Έκδοση: (2002)

Uncommon service
ανά: Frei, Frances

Care packages for your customers :
ανά: Glanz, Barbara A.
Έκδοση: (2007)

Putting customers first: Standards for serving the american poeple
Έκδοση: (1994)

Incredible customer service :
ανά: Freemantle, David
Έκδοση: (1993)

101 ways to improve customer service :
ανά: Ukens, Lorraine L.
Έκδοση: (2007)

101 ways to improve customer service :
ανά: Ukens, Lorraine L.
Έκδοση: (2007)

Customer-focused quality :
ανά: Hinton, Tom
Έκδοση: (1994)

Customer Relationship Management : Concept, Strategy, and Tools
ανά: Kumar, V, κ.ά.
Έκδοση: (2015)

The Service Advantage: How to Identify and Fulfill Customer Needs /
ανά: Albert Karl
Έκδοση: (1990)

Perfect phrases for customer service :
ανά: Bacal, Robert
Έκδοση: (2005)

Customer relationship marketing
ανά: Stone, Merlin
Έκδοση: (2000)

Customer's new voice
ανά: McKean, John
Έκδοση: (2015)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
ανά: McKean, John, 1956-
Έκδοση: (2015)

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership /
ανά: Jaffe Joseph
Έκδοση: (2007)

Care packages for your customers :
ανά: Glanz, Barbara A.
Έκδοση: (2007)

Customer service
ανά: Lucas, Robert W
Έκδοση: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
ανά: Kim, Wansoo.

Customer service
ανά: Lucas, Robert W.
Έκδοση: (2005)

The Community Manager's Playbook: How to Build Brand Awareness and Customer Engagement
ανά: Perkins, Lauren
Έκδοση: (2015)

Customer service secrets
ανά: Economy, Peter
Έκδοση: (2004)

Implementing CRM : from technology to knowledge
ανά: Finnegan, David Jesse
Έκδοση: (2007)

Unselling : the new customer experience /
ανά: Stratten, Scott.
Έκδοση: (2014)

Complaint Management and Channel Choice: An Analysis of Customer Perceptions
ανά: Garding, Stefan, κ.ά.
Έκδοση: (2015)

Marketing management for small and medium enterprises: About customers: Gathering information
ανά: Business School of the National Economics Univ. of Hanoi
Έκδοση: (2001)