Communicating With Customers

QR Code (код быстрого отклика)

Communicating With Customers Learner's Guide

First impressions, Reading nonverbal messages, Know your customers, Know your company...

Сохранить в:

Библиографические подробности
Соавтор:	Agency for Instructional Technology,South-Western Educational Publishing
Другие авторы:	Agency for Instructional Technology and South-Western Educational Publishing
Язык:	Undetermined English
Опубликовано:	Cincinnati, Ohio South-Western
Предметы:	Customer services; Customer relations; Business communication
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

Схожие документы

Customer service :
по: Timm, Paul R.
Опубликовано: (2005)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
по: Thompson, Harvey
Опубликовано: (2000)

Customer experience for dummies
по: Barnes, Roy A.
Опубликовано: (2015)

Your customer rules!
по: Price, Bill
Опубликовано: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
по: Price, Bill, 1950-
Опубликовано: (2015)

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
по: Fragasso Phil
Опубликовано: (2008)

Revolutionize your customer experience
по: Shaw, Colin
Опубликовано: (2005)

Customer experience for dummies /
по: Barnes, Roy A.,, et al.
Опубликовано: (2015)

The customer-centered enterprise :
по: Thompson, Harvey
Опубликовано: (2000)

Total customer service :
по: Davidow, William H.
Опубликовано: (1989)

Customer service : building successful skills for the twenty-first century /
по: Lucas, Robert W.
Опубликовано: (2005)

Uncommon service : how to win by putting customers at the core of your business /
по: Frei, Frances.
Опубликовано: (2012)

Mastering data mining :
по: Berry, Michael J. A.
Опубликовано: (2000)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
по: Price, Bill
Опубликовано: (2015)

Creating value for customers :
по: Band, William A.
Опубликовано: (1991)

Customer relationship management /
по: Anderson, Kristin, 1962-
Опубликовано: (2002)

Uncommon service
по: Frei, Frances

Care packages for your customers :
по: Glanz, Barbara A.
Опубликовано: (2007)

Putting customers first: Standards for serving the american poeple
Опубликовано: (1994)

Incredible customer service :
по: Freemantle, David
Опубликовано: (1993)

101 ways to improve customer service :
по: Ukens, Lorraine L.
Опубликовано: (2007)

101 ways to improve customer service :
по: Ukens, Lorraine L.
Опубликовано: (2007)

Customer-focused quality :
по: Hinton, Tom
Опубликовано: (1994)

Customer Relationship Management : Concept, Strategy, and Tools
по: Kumar, V, et al.
Опубликовано: (2015)

The Service Advantage: How to Identify and Fulfill Customer Needs /
по: Albert Karl
Опубликовано: (1990)

Perfect phrases for customer service :
по: Bacal, Robert
Опубликовано: (2005)

Customer relationship marketing
по: Stone, Merlin
Опубликовано: (2000)

Customer's new voice
по: McKean, John
Опубликовано: (2015)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
по: McKean, John, 1956-
Опубликовано: (2015)

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership /
по: Jaffe Joseph
Опубликовано: (2007)

Care packages for your customers :
по: Glanz, Barbara A.
Опубликовано: (2007)

Customer service
по: Lucas, Robert W
Опубликовано: (2005)

Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
по: Kim, Wansoo.

Customer service
по: Lucas, Robert W.
Опубликовано: (2005)

The Community Manager's Playbook: How to Build Brand Awareness and Customer Engagement
по: Perkins, Lauren
Опубликовано: (2015)

Customer service secrets
по: Economy, Peter
Опубликовано: (2004)

Implementing CRM : from technology to knowledge
по: Finnegan, David Jesse
Опубликовано: (2007)

Unselling : the new customer experience /
по: Stratten, Scott.
Опубликовано: (2014)

Complaint Management and Channel Choice: An Analysis of Customer Perceptions
по: Garding, Stefan, et al.
Опубликовано: (2015)

Marketing management for small and medium enterprises: About customers: Gathering information
по: Business School of the National Economics Univ. of Hanoi
Опубликовано: (2001)