Services marketing /

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Services marketing /

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Xehetasun bibliografikoak
Egile nagusia:	Kurtz, David L., 1941-
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New york, NY : John Wiley and Sons, 1998.
Gaiak:	Customer services. Service industries. Service industries > Marketing.
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

Antzeko izenburuak

Services marketing /
nork: Zeithaml, Valarie A.
Argitaratua: (1996)

Services marketing
nork: Zeithaml, Valarie A.
Argitaratua: (2006)

Services marketing : integrating customer focus across the firm /
nork: Zeithaml, Valarie A.
Argitaratua: (2006)

Contemporary services marketing management : a reader /
Argitaratua: (1997)

Services marketing : integrating customer focus across the firm /
nork: Zeithaml, Valarie A.
Argitaratua: (2000)

Services marketing management a strategic perspective
nork: Kasper, Hans.
Argitaratua: (2006)

Service management and marketing
nork: Grönroos, Christian
Argitaratua: (2015)

Interactive services marketing /
nork: Fisk, Raymond P.
Argitaratua: (2000)

Interactive services marketing /
nork: Fisk, Raymond P.
Argitaratua: (2008)

Services marketing management : an international perspective /
nork: Kasper, Hans.
Argitaratua: (1999)

Service innovation /
Argitaratua: (2016)

Uncommon service
nork: Frei, Frances

Services marketing :
nork: Hoffman, K. Douglas
Argitaratua: (2006)

Principles of services marketing
nork: Palmer, Adrian
Argitaratua: (2005)

Marketing plans for services : a complete guide
nork: McDonald, Malcolm, et al.
Argitaratua: (2015)

Uncommon service : how to win by putting customers at the core of your business /
nork: Frei, Frances.
Argitaratua: (2012)

Professional services marketing
nork: Schultz, Mike
Argitaratua: (2013)

Service Systems Science
nork: Kijima, Kyoichi
Argitaratua: (2015)

The world of superservice : creating profit through a passion for customer service /
nork: Irons, Ken.
Argitaratua: (1997)

Marketing the professional services firm :
nork: Young, Laurie
Argitaratua: (2005)

Services marketing : Integrating customer focus across the firm
nork: Zeithaml, Valarie A
Argitaratua: (2016)

Services marketing in Asia
Argitaratua: (2005)

Services marketing : concepts, strategies, & cases /
nork: Hoffman, K. Douglas,, et al.
Argitaratua: (2017)

Financial services regulation in the Middle East
nork: Ross, Timothy
Argitaratua: (2008)

International trade in services and domestic regulations
nork: Delimatsis, Panagiotis
Argitaratua: (2007)

Services Marketing /
nork: Zeithaml Valarie A
Argitaratua: (2005)

The new service society
nork: Lewis, Russell
Argitaratua: (1973)

Achieving service excellence : Maximizing enterprise performance through innovation and technology /
nork: Chang, C. M. (Ching Ming), 1935-
Argitaratua: (2014)

Services marketing
nork: Bateson, John E. G
Argitaratua: (2011)

Managerial economics for the service industries /
nork: Bowers, Philip H.
Argitaratua: (1994)

Marketing finance :
nork: Ward, Keith
Argitaratua: (2004)

Financial services regulation in Asia Pacific
nork: Halper, Andrew
Argitaratua: (2008)

The dynamics of service :
Argitaratua: (1995)

Barriers to U.S. service trade in Japan
nork: Alexander, Arthur J.
Argitaratua: (1984)

Customer service : a practical approach /
nork: Harris, Elaine K.
Argitaratua: (2000)

Total customer service :
nork: Davidow, William H.
Argitaratua: (1989)

Professional services marketing :
nork: Schultz, Mike
Argitaratua: (2013)

Customer service : building successful skills for the twenty-first century /
nork: Lucas, Robert W.
Argitaratua: (2005)

Essentials of Services Marketing (3rd Edition)
nork: Jochen, Wirtz, et al.
Argitaratua: (2023)

Services Marketing: Intergrating Customer Focus Across the Firm
nork: Valarie A., Zeithaml, et al.
Argitaratua: (2021)