Services marketing /

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Bibliografiske detaljer
Hovedforfatter:	Kurtz, David L., 1941-
Format:	Bog
Sprog:	English
Udgivet:	New york, NY : John Wiley and Sons, 1998.
Fag:	Customer services. Service industries. Service industries > Marketing.
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Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

Lignende værker

Services marketing /
af: Zeithaml, Valarie A.
Udgivet: (1996)

Services marketing
af: Zeithaml, Valarie A.
Udgivet: (2006)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2006)

Contemporary services marketing management : a reader /
Udgivet: (1997)

Services marketing : integrating customer focus across the firm /
af: Zeithaml, Valarie A.
Udgivet: (2000)

Services marketing management a strategic perspective
af: Kasper, Hans.
Udgivet: (2006)

Service management and marketing
af: Grönroos, Christian
Udgivet: (2015)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2000)

Interactive services marketing /
af: Fisk, Raymond P.
Udgivet: (2008)

Services marketing management : an international perspective /
af: Kasper, Hans.
Udgivet: (1999)

Service innovation /
Udgivet: (2016)

Uncommon service
af: Frei, Frances

Services marketing :
af: Hoffman, K. Douglas
Udgivet: (2006)

Principles of services marketing
af: Palmer, Adrian
Udgivet: (2005)

Marketing plans for services : a complete guide
af: McDonald, Malcolm, et al.
Udgivet: (2015)

Uncommon service : how to win by putting customers at the core of your business /
af: Frei, Frances.
Udgivet: (2012)

Professional services marketing
af: Schultz, Mike
Udgivet: (2013)

Service Systems Science
af: Kijima, Kyoichi
Udgivet: (2015)

The world of superservice : creating profit through a passion for customer service /
af: Irons, Ken.
Udgivet: (1997)

Marketing the professional services firm :
af: Young, Laurie
Udgivet: (2005)

Services marketing : Integrating customer focus across the firm
af: Zeithaml, Valarie A
Udgivet: (2016)

Services marketing in Asia
Udgivet: (2005)

Services marketing : concepts, strategies, & cases /
af: Hoffman, K. Douglas,, et al.
Udgivet: (2017)

Financial services regulation in the Middle East
af: Ross, Timothy
Udgivet: (2008)

International trade in services and domestic regulations
af: Delimatsis, Panagiotis
Udgivet: (2007)

Services Marketing /
af: Zeithaml Valarie A
Udgivet: (2005)

The new service society
af: Lewis, Russell
Udgivet: (1973)

Achieving service excellence : Maximizing enterprise performance through innovation and technology /
af: Chang, C. M. (Ching Ming), 1935-
Udgivet: (2014)

Services marketing
af: Bateson, John E. G
Udgivet: (2011)

Managerial economics for the service industries /
af: Bowers, Philip H.
Udgivet: (1994)

Marketing finance :
af: Ward, Keith
Udgivet: (2004)

Financial services regulation in Asia Pacific
af: Halper, Andrew
Udgivet: (2008)

The dynamics of service :
Udgivet: (1995)

Barriers to U.S. service trade in Japan
af: Alexander, Arthur J.
Udgivet: (1984)

Customer service : a practical approach /
af: Harris, Elaine K.
Udgivet: (2000)

Total customer service :
af: Davidow, William H.
Udgivet: (1989)

Professional services marketing :
af: Schultz, Mike
Udgivet: (2013)

Customer service : building successful skills for the twenty-first century /
af: Lucas, Robert W.
Udgivet: (2005)

Essentials of Services Marketing (3rd Edition)
af: Jochen, Wirtz, et al.
Udgivet: (2023)

Services Marketing: Intergrating Customer Focus Across the Firm
af: Valarie A., Zeithaml, et al.
Udgivet: (2021)