Services marketing : Integrating customer focus across the firm

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Services marketing : Integrating customer focus across the firm

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Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Zeithaml, Valarie A
Fformat:	Sách
Iaith:	Undetermined
Cyhoeddwyd:	McGraw-Hill Education 2016
Pynciau:	Service industries; Customer services; Marketing; Dịch vụ khách hàng; Công nghiệp dịch vụ;
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

Eitemau Tebyg

Services marketing : integrating customer focus across the firm /
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2006)

Services marketing : integrating customer focus across the firm /
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2000)

Services Marketing: Intergrating Customer Focus Across the Firm
gan: Valarie A., Zeithaml, et al.
Cyhoeddwyd: (2021)

Perfect phrases for customer service :
gan: Bacal, Robert
Cyhoeddwyd: (2005)

Services marketing :
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2006)

Customer service
gan: Lucas, Robert W
Cyhoeddwyd: (2005)

Services marketing /
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (1996)

The world of customer service
gan: Gibson-Odgers, Pattie
Cyhoeddwyd: (2008)

Services marketing
gan: Zeithaml, Valarie A.
Cyhoeddwyd: (2006)

Services marketing
gan: Bateson, John E. G
Cyhoeddwyd: (2011)

4 phong cách bán hàng :
gan: Mache, Chuch
Cyhoeddwyd: (2008)

Dịch vụ sửng sốt khách hành sửng sờ =
gan: Zemke, Ron
Cyhoeddwyd: (2011)

Phân tích nhu cầu sử dụng dịch vụ hỗ trợ thử việc cho sinh viên trên địa bàn thành phố Cần Thơ :
gan: Trần, Thị Ngọc Hà
Cyhoeddwyd: (2012)

Phân tích các yếu tố ảnh hưởng đến quyết định của khách hàng chọn ngân hàng cung cấp sản phẩm dịch vụ trên địa bàn thành phố Cần Thơ :
gan: Trương, Thị Hương Thảo
Cyhoeddwyd: (2013)

Phân tích các nhân tố ảnh hưởng đến quyết định lựa chọn dịch vụ lưu trú tại các khách sạn cao cấp của khách du lịch quốc tế tại thành phố Cần Thơ :
gan: Đồng, Cẫm Thanh Thư
Cyhoeddwyd: (2016)

So sánh các nhân tố ảnh hưởng đến quyết định mua sắm trường hợp: Tại cửa hàng tiện lợi và tại siêu thị của người tiêu dùng trên địa bàn thành phố Cần Thơ :
gan: Từ, Gia Yên
Cyhoeddwyd: (2017)

Giải pháp nâng cao chất lượng dịch vụ du lịch trên địa bàn quận Thốt Nốt, thành phố Cần Thơ :
gan: Nguyễn, Tuấn Kiệt
Cyhoeddwyd: (2016)

Nghiên cứu các yếu tố ảnh hưởng đến lòng trung thành tái sử dụng dịch vụ taxi Mai Linh trên địa bàn thành phố Cần Thơ :
gan: Trần, Thị Ngọc Hằng
Cyhoeddwyd: (2020)

Nghiên cứu ảnh hưởng của chất lượng dịch vụ đến sự gắn kết của khách hàng sử dụng dịch vụ thông tin di động mạng Vinaphone tại thành phố Cần Thơ :
gan: Nguyễn, Lê Minh Quang
Cyhoeddwyd: (2017)

Các giải pháp nâng cao chất lượng khám chữa bệnh đối với đối tượng bảo hiểm y tế tự nguyện tại tỉnh Vĩnh Long :
gan: Lê, Thị Ngọc Thảo
Cyhoeddwyd: (2012)

Phân tích các nhân tố ảnh hưởng đến mức độ hài lòng của sinh viên đối với chất lượng dịch vụ đào tạo của trường Đại học Võ Trường Toản :
gan: Triệu, Hà Vy
Cyhoeddwyd: (2014)

Phân tích các nhân tố tác động đến giá trị cảm nhận của khách hàng tại siêu thị Coopmart Cần Thơ :
gan: Trần, Thị Ngọc Mai
Cyhoeddwyd: (2017)

Phân tích các yếu tố ảnh hưởng đến quyết định sử dụng thực phẩm an toàn của người tiêu dùng tại thành phố Cần Thơ :
gan: Nguyễn, Phương Quang
Cyhoeddwyd: (2017)

Nghiên cứu các nhân tố ảnh hưởng đến quyết định mua mỹ phẩm chăm sóc da của người tiêu dùng tại thành phố Cần Thơ :
gan: Nguyễn, Kim Yến
Cyhoeddwyd: (2017)

Nghiên cứu các yếu tố ảnh hưởng đến việc lựa chọn thuốc không kê đơn của người dân tại các cơ sở bán lẻ thuốc ở thành phố Cần Thơ :
gan: Lữ, Thiện Phúc
Cyhoeddwyd: (2017)

Đánh giá mức độ hài lòng của khách hàng đối với các ngân hàng thuơng mại ở An Giang :
gan: Lâm, Mỹ Thanh
Cyhoeddwyd: (2013)

Các nhân tố ảnh hưởng đến quyết định lựa chọn gói cước Mobile internet MobiFone của khách hàng tại Cần Thơ :
gan: Đinh, Thị Lan Anh
Cyhoeddwyd: (2020)

Chăm sóc khách hàng Bưu điện
gan: Nguyễn, Quang Hưng
Cyhoeddwyd: (2008)

Professional services marketing :
gan: Schultz, Mike
Cyhoeddwyd: (2013)

Services marketing
gan: Fisk, Raymond P
Cyhoeddwyd: (2014)

Fabled service :
gan: Sanders, Betsy
Cyhoeddwyd: (1995)

Services marketing /
gan: Kurtz, David L., 1941-
Cyhoeddwyd: (1998)

Services Marketing /
gan: Zeithaml Valarie A
Cyhoeddwyd: (2005)

4 phong cách bán hàng : Vì sao họ thành công và làm thế nào để thành công như họ =
gan: Mache, Chuch
Cyhoeddwyd: (2007)

Services marketing :
gan: Lovelock, Christopher
Cyhoeddwyd: (2011)

Customer experience for dummies
gan: Barnes, Roy
Cyhoeddwyd: (2015)

Essentials of services marketing
gan: Wirtz, Jochen
Cyhoeddwyd: (2012)

Contemporary services marketing management : a reader /
Cyhoeddwyd: (1997)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)

Customer service :
gan: Lucas, Robert W.
Cyhoeddwyd: (2005)