The

क्यूआर कोड

The how net promoter companies thrive in a customer-driven world

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to comp...

पूर्ण विवरण

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखक:	Reichheld, Frederick F.
अन्य लेखक:	Fred Reichheld with Rob Markey
भाषा:	Undetermined English
प्रकाशित:	Boston, Mass. Harvard Business Press
विषय:	Customer relations; Consumer satisfaction; Customer loyalty; Employee motivation
टैग :	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Trà Vinh

समान संसाधन

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द्वारा: Robinette, Scott.
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Customer satisfaction measurement and management : using the voice of the customer /
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High performers
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Buyer behaviour
द्वारा: Du Plessis, P. J.

The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
द्वारा: Gazzoli, Gabriel.

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Customer's new voice
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Customer's new voice : extreme relevancy and experience through volunteered customer information /
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Strategies for effective customer education /
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Emotion marketing :
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Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
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Purpose, meaning, and passion
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Factors affecting the loyalty of Da Nang customers to" doll eyes contact lens" brand
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Survey of factors afecting customer satisfaction on etsy website for us market
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Solutions to Enhance Customer Satisfaction with Tour Sales Service at S - Tours Travel Company
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