Incredible customer service : The final test

It doesn't matter how good a company's products or prices are-these days, a company must also offer incredible customer service. Freemantle provides managers with steps to implement a top-flight customer service program that includes workshops, goal-setting, audit trails, weekly reviews, b...

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Bibliografske podrobnosti
Glavni avtor: Freemantle, David
Format: Knjiga
Jezik:Undetermined
Izdano: London McGraw-Hill 1993
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

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