Customer service : building successful skills for the twenty-first century /

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Customer service : building successful skills for the twenty-first century /

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书目详细资料
主要作者:	Lucas, Robert W.
格式:	Sách giấy
出版:	Boston : McGraw-Hill, c2005.
版:	3rd ed.
主题:	Customer services.
在线阅读:	Table of contents Contributor biographical information Publisher description
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Thư viện lưu trữ:	Thư viện Trường Đại học Đà Lạt

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