Customer service : a practical approach /

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Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

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Dades bibliogràfiques
Autor principal:	Harris, Elaine K.
Format:	Llibre
Idioma:	English
Publicat:	Upper Saddle River, N.J. : Prentice Hall, 2000.
Edició:	2nd ed.
Matèries:	Customer services.
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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