Customer service : a practical approach /

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Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Harris, Elaine K.
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Upper Saddle River, N.J. : Prentice Hall, 2000.
Rhifyn:	2nd ed.
Pynciau:	Customer services.
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

Eitemau Tebyg

Customer service :
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Total customer service :
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Customer service : building successful skills for the twenty-first century /
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Incredible customer service :
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101 ways to improve customer service :
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101 ways to improve customer service :
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Customer service
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Perfect phrases for customer service :
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The Service Advantage: How to Identify and Fulfill Customer Needs /
gan: Albert Karl
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Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
gan: Kim, Wansoo.

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
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Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
gan: Nguyen, Thi Bao Tram, et al.
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Customer service
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Uncommon service : how to win by putting customers at the core of your business /
gan: Frei, Frances.
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Customer service secrets
gan: Economy, Peter
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Solutions for Improving the Quality of Customer Care Service at VP Bank
gan: Nguyen, Thi Minh Thu
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The world of customer service
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Communicating with customers /
gan: Eunson, Baden.
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The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
gan: Stanley, E. Fawcett, et al.
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Uncommon service
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Customer responsive management : the flexible advantage /
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Services marketing : integrating customer focus across the firm /
gan: Zeithaml, Valarie A.
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Customer satisfaction measurement and management : using the voice of the customer /
gan: Naumann, Earl, 1946-
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Communicating With Customers

The dynamics of service :
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Roles of customer experience toward customer satisfaction in the beauty industry
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Customer experience for dummies
gan: Barnes, Roy A.
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Your customer rules!
gan: Price, Bill
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Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-
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Creating value for customers :
gan: Band, William A.
Cyhoeddwyd: (1991)

Influence of Service Quality and Perceived Value on Customer Engagement Towards ZaloPay
gan: Nguyen, Le Ngoc Tram, et al.
Cyhoeddwyd: (2023)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
gan: Thompson, Harvey
Cyhoeddwyd: (2000)

Service management and marketing
gan: Grönroos, Christian
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Research on Customer Satisfaction with Service Quality at Da Nang Food Tour Festival 2025
gan: Huynh, Ba Thuy Dieu
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Services marketing : Integrating customer focus across the firm
gan: Zeithaml, Valarie A
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Solutions to Enhance Customer Satisfaction with Room Sales Services at Vietrend Travel Company
gan: Nguyen, Huynh Van Anh
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Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
gan: Fragasso Phil
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Services marketing
gan: Zeithaml, Valarie A.
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Contemporary services marketing management : a reader /
Cyhoeddwyd: (1997)

Revolutionize your customer experience
gan: Shaw, Colin
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