Customer service : a practical approach /

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Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

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Dettagli Bibliografici
Autore principale:	Harris, Elaine K.
Natura:	Libro
Lingua:	English
Pubblicazione:	Upper Saddle River, N.J. : Prentice Hall, 2000.
Edizione:	2nd ed.
Soggetti:	Customer services.
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne! !

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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