Customer service : a practical approach /

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Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

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書誌詳細
第一著者:	Harris, Elaine K.
フォーマット:	図書
言語:	English
出版事項:	Upper Saddle River, N.J. : Prentice Hall, 2000.
版:	2nd ed.
主題:	Customer services.
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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