Customer service : a practical approach /

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Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

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書目詳細資料
主要作者:	Harris, Elaine K.
格式:	圖書
語言:	English
出版:	Upper Saddle River, N.J. : Prentice Hall, 2000.
版:	2nd ed.
主題:	Customer services.
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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