Customer service : a practical approach /

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Customer service : a practical approach /

What is Customer Services? The Challenges of Customer Service. Strategy and Formulating a plan for Success. Communications in Customer Service. Coping with Challenging Customers...

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书目详细资料
主要作者:	Harris, Elaine K.
格式:	图书
语言:	English
出版:	Upper Saddle River, N.J. : Prentice Hall, 2000.
版:	2nd ed.
主题:	Customer services.
标签:	添加标签没有标签, 成为第一个标记此记录!

Thư viện lưu trữ:	Mạng thư viện Đại học Đà Nẵng

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