Mastering data mining :

kod QR

Mastering data mining : The art and science customer relationship management

The book offers a case study-based guide to best practices in commercial data mining. After providing the fundamental principles of data mining and customer relationship management, the authors of this book share the lessons they have learned trough a series of warts-and-all case studies drawn from...

Szczegółowa specyfikacja

Zapisane w:

Opis bibliograficzny
1. autor:	Berry, Michael J. A.
Format:	Książka
Język:	Undetermined
Wydane:	New York John Wiley & Sons 2000
Hasła przedmiotowe:	Customer relations,Customer services
Etykiety:	Dodaj etykietę Nie ma etykietki, Dołącz pierwszą etykiete!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

Podobne zapisy

Mastering customer relations /
od: Cartwright, Roger.
Wydane: (2000)

Customer service :
od: Timm, Paul R.
Wydane: (2005)

Uncommon service
od: Frei, Frances

Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life /
od: Fragasso Phil
Wydane: (2008)

Communicating with customers /
od: Eunson, Baden.
Wydane: (1995)

Customer experience for dummies
od: Barnes, Roy A.
Wydane: (2015)

Uncommon service : how to win by putting customers at the core of your business /
od: Frei, Frances.
Wydane: (2012)

Communicating With Customers

Your customer rules!
od: Price, Bill
Wydane: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
od: Price, Bill, 1950-
Wydane: (2015)

Revolutionize your customer experience
od: Shaw, Colin
Wydane: (2005)

The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
od: Thompson, Harvey
Wydane: (2000)

Customer experience for dummies /
od: Barnes, Roy A.,, i wsp.
Wydane: (2015)

Implementing CRM : from technology to knowledge
od: Finnegan, David Jesse
Wydane: (2007)

The world of superservice : creating profit through a passion for customer service /
od: Irons, Ken.
Wydane: (1997)

Đánh giá sự hài lòng của khách hàng đối với chất lượng dịch vụ tại các siêu thị ở quận Ninh Kiều, Thành phố Cần Thơ :
od: Trần, Nguyệt Linh
Wydane: (2011)

The dynamics of service :
Wydane: (1995)

Total customer service :
od: Davidow, William H.
Wydane: (1989)

Customer service : a practical approach /
od: Harris, Elaine K.
Wydane: (2000)

Customer service : building successful skills for the twenty-first century /
od: Lucas, Robert W.
Wydane: (2005)

Nghiên cứu các yếu tố ảnh hưởng đến sự hài lòng của khách hàng tại Thành phố Cần Thơ khi mua sắm trực tuyến :
od: Đinh, Thị Mỹ Á
Wydane: (2013)

Creating value for customers :
od: Band, William A.
Wydane: (1991)

Care packages for your customers :
od: Glanz, Barbara A.
Wydane: (2007)

Consumers and services /
od: Gabbott, Mark.
Wydane: (1998)

Putting customers first: Standards for serving the american poeple
Wydane: (1994)

Your customer rules! : delivering the Me2B experiences that today''s customers demand
od: Price, Bill
Wydane: (2015)

Factors Affecting Customer Engagement In Social Media: A Case Study Of Costume Rental Service In Vietnam
od: Nguyen, Thi Bao Tram, i wsp.
Wydane: (2021)

Customer responsive management : the flexible advantage /
od: Davis, Frank W. 1939-
Wydane: (1996)

Service management and marketing
od: Grönroos, Christian
Wydane: (2015)

The service profit chain :
od: Heskett, James L.
Wydane: (1997)

Customer relationship management /
od: Anderson, Kristin, 1962-
Wydane: (2002)

Services marketing
od: Zeithaml, Valarie A.
Wydane: (2006)

The customer-centered enterprise :
od: Thompson, Harvey
Wydane: (2000)

Customer satisfaction measurement and management : using the voice of the customer /
od: Naumann, Earl, 1946-
Wydane: (1995)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
od: Nguyen, Le Ngoc Tram, i wsp.
Wydane: (2022)

Interacting with clients and customers : a foot in the door /
od: Hardman, Lee Sharon, 1954-
Wydane: (1997)

Roles of customer experience toward customer satisfaction in the beauty industry
od: Le, Thi Hai Van
Wydane: (2023)

Contemporary services marketing management : a reader /
Wydane: (1997)

Services marketing : integrating customer focus across the firm /
od: Zeithaml, Valarie A.
Wydane: (2006)

101 ways to improve customer service :
od: Ukens, Lorraine L.
Wydane: (2007)