Essentials of services marketing
Includes bibliographical references and indexes.; Essentials of Services Marketing" masterfully integrates rigorous academic research, theory and cutting-edge management thinking. A superb read that covers all key aspects of marketing and managing services - ranging from consumer behavior to st...
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| Auteur principal: | Wirtz, Jochen |
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| Autres auteurs: | Chew, Patricia |
| Format: | Livre |
| Langue: | Undetermined |
| Publié: |
Singapore; New York
Pearson Education South Asia Pte Ltd
2012
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| Sujets: | |
| Accès en ligne: | http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=24629 |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Thủ Dầu Một |
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